WE'RE HAVING A FACE LIFT!
We are delighted to announce that building work will be starting at the surgery on 7th August. We have been successful in our bid to secure some funding which will enable us to renovate the inside of the surgery. This will include:
An additional consulting room, increasing from 4 to 5
New reception desk, and reception back office
New front entrance with automatic doors
Additional lighting in the car park
New training room in the roof space above the waiting room
General update and decoration
The work will take place over 6 months from August 2017 – February 2018. We will be open as usual during this time, but obviously there will be some disruption to patients, visitors and to us!
The first phase of work includes the new front entrance and reception area. This is the biggest and most disruptive phase and will take approximately 3 months to complete. During this time patients will be directed to enter and exit the building via the side entrance (currently the staff entrance). We will have a much smaller temporary reception and waiting area during this time.
We are really excited about the work, and look forward to a much improved surgery building. Please bear with us during this time, we will do our best to continue operating as best we can.
Further details, and copies of the plans can be found with this link Culverhay Building Plans 2017 - 18 or there is a display in the foyer at the surgery (until 7th August).
THE CSPPG NEWSLETTER IS NOW AVAILABLE FOR DOWNLOAD
The Culverhay Surgery Patient Participation Group are pleased to announce that the first CSPPG newsletter is now available to download from the Culverhay surgery website
If you are keen to become a member of the patient participation group we would be delighted to hear from you.
Patients of the Culverhay Surgery can now book, cancel and rebook appointments online, and also order repeat prescriptions securely using 'SystmOnline ' which is a web-based module provided by our computer supplier TPP.
You will need to register to use the 'SystmOnline' at the practice where you will be supplied with a username and first password (which you can then update after your first log-in). When registering you will need to provide photographic ID to verify your identity for security purposes.
For more information about this service can be found at https://systmonline.tpp-uk.com/help.html
There is also now a free SystmOnline App for iPhones and iPads.
OUT OF HOURS CONTACT DETAILS
If you require urgent medical attention when the surgery is closed during the out-of-hours periods which are:-
18:30 - 08:00am Monday, Tuesday, Thursday and Friday, 13:00 - 08:00am Wednesday and 18:30 Friday to 08:00am Monday (over the weekend). This is extended to cover Bank Holidays as necessary.
Please call 111.
Calls to the NHS 111 service are free from both landlines and mobiles.
If you have a life threatening medical emergency please call 999. Chest pains and / or shortness of breath constitute an emergency.