THE CSPPG NEWSLETTER IS NOW AVAILABLE FOR DOWNLOAD
The Culverhay Surgery Patient Participation Group are pleased to announce that the first CSPPG newsletter is now available to download from the Culverhay surgery website
If you are keen to become a member of the patient participation group we would be delighted to hear from you.
Patients of the Culverhay Surgery can now book, cancel and rebook appointments online, and also order repeat prescriptions securely using 'SystmOnline ' which is a web-based module provided by our computer supplier TPP.
You will need to register to use the 'SystmOnline' at the practice where you will be supplied with a username and first password (which you can then update after your first log-in). When registering you will need to provide photographic ID to verify your identity for security purposes.
For more information about this service can be found at https://systmonline.tpp-uk.com/help.html
There is also now a free SystmOnline App for iPhones and iPads.
OUT OF HOURS CONTACT DETAILS
If you require urgent medical attention when the surgery is closed during the out-of-hours periods which are:-
18:30 - 08:00am Monday, Tuesday, Wednesday, Thursday, and Friday, and 18:30 Friday to 08:00am Monday (over the weekend). This is extended to cover Bank Holidays as necessary.
Please call 111.
Calls to the NHS 111 service are free from both landlines and mobiles.
If you have a life threatening medical emergency please call 999. Chest pains and / or shortness of breath constitute an emergency.
The Culverhay Surgery CQC Inspection Results 23rd August 2018
The Care Quality Commission (CQC), which is an independent regulator of health and adult social care in England, has completed its inspection of the Culverhay Surgery. These inspections are used to make sure that health services provide people with safe, effective, compassionate and high-quality care. We are delighted that our most recent CQC report has graded us as Good overall, and Outstanding for the care of Older People. We look forward to welcoming CQC back in the future to demonstrate our continued compliance.
The Culverhay Surgery report is now available on the CQC website.
Summary Ratings Poster
Detailed Ratings Poster