USEFUL INFORMATION
Gloucestershire Hospitals Customer Care Hub – 0300 422 6360
Given extended waiting times for several elective services at Gloucestershire Hospitals, a Customer Care Hub has been established.
The Hub will proactively contact patients who have been waiting a long time for treatment to provide reassurance they remain on a waiting list, and will be treated in due course. The Hub team will also ascertain whether there has been any change in the patient’s condition.
The team can take calls directly from patients who wish to make their own enquiries and will work in collaboration with the community wellbeing service.
Opening times: Monday and Wednesday 8am-6pm
Tuesday, Thursday, and Friday 8am-4pm Saturday 8am-1pm