Practice Management
Caroline Pearmain
Practice manager and partner
The practice manager and partner, Caroline Pearmain, deals with the running and organisation of the practice. If you have any constructive comments or suggestions that may help us in our aim to improve the services we offer please complete a feedback form, Caroline will be pleased to hear from you.
Caroline is responsible for the full management and administrative support to the practice, and ensuring the smooth running of the practice. Caroline joined the Culverhay Surgery in October 2013. Prior to that, she worked in practice management for over 20 years in South Gloucestershire.
Natalie Ford
Deputy practice manager
Natalie joined the practice in February 2020
Gill Rixon
Management support
Gillian joined the practice in 2008.
Sophie Butcher
Operations manager at Berkeley
Sophie joined the practice May 2019.
Liv Knight
Operations manager at Frampton-on-Severn
Liv joined the practice in March 2021.
Charlotte Gawenda
Operations and dispensary business manager at Wotton-Under-Edge
Charlotte joined the practice January 2023.
Secretarial team
Sarah Loveridge
Lead secretary
Sarah joined the practice in February 2013 and works full time Monday to Friday as a secretary and administrator. Sarah provides full secretarial support to the doctors.
Natalie Adams
Secretary at Wotton-Under-Edge
Emma Johnson
Secretary at Berkeley
Sarah McQuaid
Secretary at Berkeley
Catherine Griffiths
Secretary at Frampton-on-Severn
Caroline Buss
Secretary at Frampton-on-Severn
Jane White
Administrator at Frampton-on-Severn
Reception team
Our reception team are often your first point of contact with our practice. They carry out a varied range of tasks and are constantly busy, trying to ensure a smooth service for our many patients.
Their daily roles involve making appointments either face-to-face with patients in the surgery, or over the phone; registering new patients; scanning hospital letters; receiving samples and handing out repeat prescriptions.
- Andrea Playle
- Chloe Elliot
- Vicky Young
- Hannah Cater
- Jo Tuck
- Sharon Philpott
- Patsy Uppington
- Naomi Gardner
- Shannon Coughlan
- Lucy Forman
- Rachel King
- Marilyn Kempton
- Emma Ovens
- Helen Brown
- Karen Tudor
- Vanessa Shellard
- Amanda Bennett
- Mandy Williams
- Charlotte Symcox
- Kim Pike
Dispensers
Our very busy dispensary is run by a team of 10 dispensers across Wotton and Frampton. They all have an NVQ Pharmacy Services Level 2 qualification. They manage the processing of repeat and acute prescriptions which involves a continuous cycle of ordering drugs, receiving and checking the orders and then dispensing to the patient. They dispense for approx. 7,500 patients which is just under our list size.
- Gemma Carter– Dispensary manager
- Hannah Cater – Dispenser
- Elizabeth Kemp – Dispenser
- Katie May – Dispenser
- Nicky Richards – Dispenser
- Jo Tuck – Dispenser
- Susan Ealey – Dispenser
- Gill Rixon – Dispenser
- Hayley Allen – Dispenser
- Rachel King – Dispenser
Pharmacy team
- Sarah Murdoch– Senior clinical pharmacist
- Rachel Kochar – Pharmacy technician
- Kate Chapman – Pharmacy technician
- Stephanie Evans – Pharmacy technician
- Tracy Burton – Pharmacy technician
Care co-ordinators
The care co-ordinators provide essential administrative support to GPs and other clinicians across the practices.
- Louise Sydney
- Sabrina Cotterell