Important Patient Update
Unfortunately, our Berkeley Surgery is currently closed until further notice due to flooding.
The safety of our patients and staff is our priority, and we are working hard to assess the damage and restore services as quickly as possible.
What this means for patients
- Do not attend Berkeley Surgery until further notice.
- Patients with face-to-face appointments will be contacted where possible and, where appropriate, appointments will be relocated to one of our other practice sites or another local health care facility.
- We are unable to accept samples (including urine, blood or stool samples) at Berkeley Surgery while the site remains closed. Please contact the practice if you have been asked to provide a sample and require advice on where to take it.
- Prescription requests should be submitted using the NHS App, our online services, or via the practice website wherever possible.
- The prescription request box at Berkeley Surgery will continue to be emptied, but less frequently than usual, so there may be delays if you submit a paper request.
Our telephone lines remain open, and patients can continue to contact us as normal for advice, appointments and enquiries.
We sincerely apologise for the disruption and appreciate your patience and understanding while we manage this unexpected situation.
We will provide further updates on our website and social media channels as soon as more information becomes available.
Berkeley Surgery Update – 24.7.26
Following the recent flooding at our Berkeley Surgery caused by a burst pipe, we wanted to provide an update for our patients.
Our team is continuing to work closely with our insurers and contractors to assess the full extent of the damage and plan the necessary restoration works.
We know many of our Berkeley patients are keen to return to their usual surgery, and we completely understand how important having a local service is. We share that goal and are doing everything we can to progress the process as quickly as possible.
Unfortunately, reopening the building is not a simple matter. Before any repair work can begin, the building must first be thoroughly dried and assessed to ensure it is ready for restoration. Only then can the necessary repairs be undertaken, after which the building will need to be checked to ensure it is safe and suitable for patients and staff to return. While we are working hard with all those involved, these stages take time.
In the meantime, services continue to operate from our Wotton and Frampton-on-Severn sites, with our Berkeley staff temporarily relocated so that we can continue providing care with as little disruption as possible. We extend our thanks to other local surgeries and particularly May Lane Surgery in Dursley for continuing to host some clinics for us.
We appreciate that this situation is frustrating and inconvenient, and we would like to thank all of our patients and the local community for your patience, understanding and support while we work through this process.
We will continue to keep you updated as soon as we have any further news. Thank you for bearing with us.