Phone
0300 422 6360
Given extended waiting times for several elective services at Gloucestershire hospitals, a customer care hub has been established.
The hub will proactively contact patients who have been waiting a long time for treatment to provide reassurance they remain on a waiting list, and will be treated in due course. The hub team will also ascertain whether there has been any change in the patient’s condition.
The team can take calls directly from patients who wish to make their own enquiries and will work in collaboration with the community wellbeing service.
Opening times
- Monday and Wednesday, 8am to 6pm
- Tuesday, Thursday, and Friday, 8am to 4pm
- Saturday, 8am to 1pm
