Referrals

Self referrals

There are a number of services locally that you are able to make self referrals to.

Tracking a referral

Gloucestershire Hospitals Customer Care Hub
0300 422 6360

Due to long waiting times for some treatments, the Customer Care Hub supports patients by confirming they remain on the waiting list and checking for any changes in their condition. The hub will also proactively contact those waiting the longest.

Patients can call the hub directly for updates on their referral or treatment progress.

Opening hours:

  • Mon & Wed: 8am – 6pm
  • Tue, Thu & Fri: 8am – 4pm
  • Sat: 8am – 1pm

Tracking a referral: Contact the Care Hub instead of your GP surgery for updates on referrals and appointments.

Care Hub: 0300 422 6360
Other referral queries:

  • Wotton: 01453 843 893
  • Berkeley: 01453 810228
  • Frampton: 01452 740213

Or fill out a Track a referral form online.

GP referrals

To request a GP referral:

Provide as much information as you can as this will help us to process your request.

NHS e-referral

If your doctor has referred you to a specialist for further care you will be asked to book your appointment using the ‘NHS e-referral’ system.

You will receive a letter from us within 2 weeks giving details of how to book your appointment and any passwords you may need.

Related information

Appointments